Frequently askedquestions

Helpful answers about appointments, salon services, payments, special occasions and Afro-textured hair care at MAYA Beauty Salon.

Need to know

Your questions,answered

Browse the most common questions before your visit. For service-specific advice, timing or availability, contact the MAYA team directly.

How do I schedule an appointment?

Book by calling the salon, through the MAYA website, or via the salon’s dedicated online booking platform.

What services do you offer?

MAYA offers haircuts, styling, colouring, nail care, waxing, facials, massages, eyelash extensions and other beauty services.

How should I prepare for my appointment?

Preparation depends on your service. You may be asked to arrive with clean hair for a haircut or avoid moisturiser before certain skincare treatments.

What if I need to cancel or reschedule my appointment?

If your plans change, please contact the salon at least 24 hours before your appointment to cancel or reschedule.

What COVID-19 precautions are in place at your salon?

MAYA states that it follows applicable health guidance, including regular sanitisation and other safety measures required for the salon environment.

How long will my appointment take?

Timing varies by service. Ask the team while booking, or before your appointment, for an estimated duration.

Are your products cruelty-free or vegan?

MAYA aims to provide products aligned with ethical standards. Ask the team about a specific brand or product line when you visit.

Do you offer services for special occasions like weddings or events?

Yes. Customised options are available for bridal parties and special events; contact the salon to discuss your requirements.

What payment methods do you accept?

The salon accepts cash and credit/debit cards, with digital payment options available in some cases. Confirm current methods with the front desk.

Do your stylists specialize in working with Afro-textured hair?

Yes. MAYA says its stylists are trained and experienced in Afro-textured hair and provide care suited to its specific styling and treatment needs.

What specific services do you offer for Afro hair?

Services include specialist cuts, protective styling, moisture-retention treatments, natural hair care and other options designed for Afro-textured hair.

Still need help?

Ask the MAYA team

For bookings, service advice or current availability, contact the salon directly.

WhatsApp MAYA